Facilities managers for universities and government buildings need a restoration company that can minimize operational interruption and perform guaranteed work that minimizes liability and meets insurance claims requirements. That's what you get with The Fresh Air Group.

Universities/Government Facility Managers need...	The Fresh Air Group delivers
Fast response to minimize operational interruption	We specialize in rapid restoration, from the drying process through complete restoration of affected areas.
Work to be performed while building is still open and operational	We minimize operational interruptions, staging work in ways that minimize impact on unaffected areas.
Management of public awareness and potential liability	We keep our processes confidential to minimize any potential liability. All our vehicles are unmarked to protect confidentiality.
Work within insurance requirements	We document the entire process, collecting all applicable paperwork including but not limited to reports, pictures and estimates. We also work within a pricing structure approved by the insurance industry, which assures a quick resolution to most claims.
Commitment to quality	All our work carries a warranty. Our water damage and environmental carry an unlimited warranty backed by $2 million pollution liability policy and a $2 million umbrella policy. In the eight years of carrying this policy, we have had zero claims.

How we help you -- With our streamlined systems and coordination, we:

• Manage all aspects and complexities of large-scale projects
• Minimize business interruption
• Deliver fast and effective results
• Keep all parties informed -- through online and telephone support -- as work progresses
• Use a unique, coordinated process that provides building owners with every service needed to help return to normal operations.

From structural damage repair and clean-up to the recovery and restoration of equipment and vital documents, you can count on us for a rapid and proven response and workable solutions to any situation, no matter how difficult.

Third-party assessment

Unlike our competitors, we use third-party assessment companies to identify damage on our project sites as within 24 hours. These companies have no financial incentive in the size of the bid. Their independently created damage assessments define each project's scope and clearly spell out the required work. This protects you, your insurance company, and The Fresh Air Group from any questions about the true extent of the damage.

Reliable estimates, predictable costs

The Fresh Air Group uses only fixed-fee billing, and we require that all of our subcontractors do likewise. How can we do this? By creating detailed and reliable estimates using the most sophisticated tools available. We use estimating software that is also the standard among the largest insurance companies, which helps us settle claims quickly with insurance adjusters.

Technology innovators

Our online Fresh Air Portal — an industry first — centralizes our project timelines, diagrams, and ongoing status and billing. This innovative tool streamlines communication not only with clients — the building owners — but also with building tenants, project subcontractors, and insurance adjusters. Learn more

Accountability

The Fresh Air Group never asks clients to waive any potential environmental liabilities after we successfully complete a project. Instead, we choose to be financial accountable to our clients. Not only do we stand behind our work, but so does our insurance policy. This is almost unheard-of in our industry.

Services

Water damage

From the most devastating hurricane and storm damage to a localized flood, The Fresh Air Group has handled it all. We never underestimate the urgency of immediate response to water damage, because any delay can lead to worse problems down the road. We also know that part of our role is to reassure upset and worried occupants or tenants who feel victimized by such damage. Our systematic emergency response timeline assures building owners and property managers that we are taking the proper steps from the first hour after we are notified of water damage through the first 72 hours of an event. And our systematic approach to restoration assures that you get repairs done right the first time, and all parties stay informed as restoration progresses.

Mold remediation

Water damage often leads to mold, particularly when repairs are rushed or superficial. Mold is often a hidden menace, feared not only for its potential health effects among building occupants, but also for the consequences and costs if left to grow undiscovered for any length of time. The Fresh Air Group was among the earliest firms to develop expertise and become certified in mold remediation protocols, and it has become a major segment of our business.

Fire damage

In the aftermath of the firefighters' work, there's the damage caused by flame and smoke, but there can also be water damage. Sometimes the water damage can have a greater impact on a building than the original event. That's why The Fresh Air Group's unique approach and expertise are relevant and valuable. Our turnkey service, accurate estimating, and understanding of the needs of insurance adjusters make us a reliable choice after a fire.

Asbestos removal

Asbestos removal requires particular care because of the hazards of exposure that can be caused by improper handling in the course of the abatement. We apply the same thorough, systematic approach as with all our work, so you are assured of industry-standard precautions during remediation as well as certified results when we are done.